Terms of Service

Locksmith Dubai 24x7 provides professional locksmith services including:

• • Emergency lockout assistance (residential, commercial, automotive)
• • Lock installation, repair, and replacement
• • Key duplication and programming
• • Smart lock installation and configuration
• • Safe opening and security consultations
• • Master key system installation
• • Security system integration

Our services are available 24/7 across Dubai and surrounding areas. Service availability may vary based on location, weather conditions, and technician availability.

• • All service requests must be made by the property owner or authorized representative
• • Valid identification may be required before service commencement
• • Emergency services are prioritized based on safety and security concerns
• • Service times are estimates and may vary due to traffic, weather, or other factors
• • We reserve the right to refuse service if safety or legal concerns exist

• • Customer must provide proof of ownership or authorized access
• • For rental properties, tenant authorization or landlord permission may be required
• • We may verify identity through multiple methods before providing service
• • Customer assumes responsibility for authorizing access to the property
• • We are not liable for providing service to unauthorized individuals

• • Pricing is based on service type, complexity, time, and materials required
• • Emergency and after-hours services may incur additional charges
• • Travel charges may apply for locations outside standard service areas
• • Quotes are estimates and final pricing may vary based on actual work performed
• • All prices include applicable taxes unless otherwise specified

• • Payment is due upon completion of services unless other arrangements are made
• • We accept cash, credit cards, and bank transfers
• • For commercial accounts, net 30-day payment terms may be available
• • Late payment fees may apply to overdue accounts
• • Returned check fees will be charged for insufficient funds

• • Services may be cancelled without charge if cancelled before technician dispatch
• • Cancellation after dispatch may incur a service call fee
• • Emergency services cannot be cancelled once technician is en route
• • Weather-related cancellations will not incur charges

• • We guarantee our workmanship for 90 days from service completion
• • Parts and materials carry manufacturer warranties where applicable
• • Warranty covers defects in workmanship, not normal wear and tear
• • Warranty service must be performed by our technicians
• • Warranty is void if unauthorized modifications are made

• • Warranty does not cover damage from misuse, abuse, or accidents
• • Environmental damage (weather, corrosion) is not covered
• • Warranty is limited to repair or replacement of defective work
• • No warranty on emergency lockout services or key cutting
• • Third-party products carry only manufacturer warranties

• • We maintain comprehensive general liability insurance
• • Professional indemnity insurance covers our services
• • All technicians are bonded and insured
• • Insurance certificates available upon request

• • Our liability is limited to the cost of services provided
• • We are not liable for consequential or indirect damages
• • Customer is responsible for securing property after service
• • We are not liable for items lost or stolen after service
• • Force majeure events are excluded from liability

• • Provide accurate information about the service needed
• • Ensure safe access to the work area
• • Have proper identification and authorization available
• • Disclose any special circumstances or security concerns
• • Arrange for payment method before service begins

• • Provide reasonable access to work areas
• • Keep children and pets away from work areas
• • Do not interfere with technician's work
• • Report any concerns immediately
• • Test all work before technician departure

• • Secure property and test all locks/keys
• • Keep service documentation and receipts
• • Report warranty issues promptly
• • Maintain locks according to manufacturer recommendations
• • Contact us immediately if problems arise

We collect and use customer information as described in our Privacy Policy:

• • Contact information for service delivery
• • Property information for security purposes
• • Service history for warranty and support
• • Payment information for billing

See our Privacy Policy for complete details on data handling.

• • Contact us immediately to discuss any service concerns
• • We will investigate and respond within 48 hours
• • Most disputes can be resolved through direct communication
• • Mediation may be used for complex disputes
• • Legal action should be a last resort

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes will be resolved in the courts of Dubai, UAE.

We may update these Terms from time to time. Changes will be communicated by:

• • Posting updated Terms on our website
• • Email notification for significant changes
• • Notice during service appointments

Continued use of our services after changes constitutes acceptance of updated Terms.

For questions about these Terms of Service, contact us: